Read unedited and unfiltered reviews from previous guests. Feedback is very important to us. It ensures we are meeting or exceeding our customers expectations.
It was a wonderful trip. All of the drivers were terrific and helpful and timely. The hotels and excursions worked out well. Thank you
Did a good job of customizing the tour
Very happy with all arrangements. Your help and support were just what I needed. I loved activities and accommodations you recommended in Franz. Thank you!
Emily-Rose was an attentive travel specialist from the minute we started planning our trip until we left NZ; she always responded to our questions in a prompt manner. Alejandra and I knew we could rely on her and that gave us a peace of mind.
From beginning to end, our experience with Thrifty Tours and New Zealand Fine Touring was an absolute pleasure! Neisha Hill was so friendly, knowledgeable, courteous, prompt, flexible and creative, and I thoroughly enjoyed working with her on our itinerary. We were putting our trip together pretty late, given that it was high season, and Neisha was able to help us figure out excellent options that ended up working out beautifully. Everyone we encountered on our trip itself was an absolute delight, from the folks who picked us up from the airport and took us to our hotels (and vice versa) to each of the tour guides to all of the staff everywhere! We'd especially like to call out Bunty (I think his "real" name is Peter), who was our guide/driver from Auckland to Rotorua, and from Hobbiton back to Auckland. He was absolutely wonderful, going above and beyond for everyone on the trip, a wealth of knowledge and incredibly thoughtful. He added so much to the trip in terms of his sunny personality, humor, and helpfulness. Louie, our guide/driver from Christchurch to Queenstown, was also so interesting and solicitous of everyone's comfort and enjoyment of the trip. Our last driver/guide, who took us to Milford Sound and back from Queenstown, was incredible as well: very knowledgeable and funny, with an enthusiasm that was contagious. (I am sorry but I'm blanking on his name at the moment!) We really enjoyed all of our hotels, especially the Naumi Studio in Wellington, and all of the add-ons - especially the Maori Experience in Rotorua! The best part of a truly stellar trip was Milford Sound -- utter magic and the most beautiful place I have ever seen. If I ever have the opportunity again, I would totally book another trip with your company. Top-rank service, quality components, friendly staff, amazing places -- and incredible luck with the weather! -- added up to a journey to always remember. With enormous gratitude, Caleen Johnson (and Allen and Lewis!)
Great trip! Terrific lodging and activities.
This is my second tour booked with Thrifty Tours and I had an amazing time. Louise Hodge has been amazing with the booking from start to finish with great itinerary information, phone numbers of all transport and accommodation. She was always available to answer any queries and travelling alone I have felt confident and reassured knowing I was well equipped with all of that information. The whole tour was outstanding. Yes it’s alot of travelling but that’s how you see so much of the fantastic landscapes of beautiful New Zealand. I met some interesting people along the way too. I will definitely be back and booking my next trip hopefully through Louise! Thankyou😊
We enjoyed all of the activities on our itinerary. It was a wonderful trip! We were appreciative of the support when we had a problem with our rental car. Thank you so much for the work of the team to help us have an amazing trip! One tip may be to let others know that there is no parking by the wharf for the BBQ cruise. There is public parking about one block away on Man Street.
We enjoyed every single moment of the trip, from the activities booked to the accomodation. The motel in Franz Josef was a stand out also, very nice surrounds and clean, tidy and modern suite. The glacier visit was also a nice addition and allowed us to see something that we would otherwise not have had a chance to visit on our own. Thanks for the trip, we have some great memories that will with us forever.
Thank you Christina for putting together the perfect itinerary for my recent trip to New Zealand. Special mentions for FlexiTours, Cheeky Kiwi, Cheeky Kea, Elite Adventures, Altitude Tours, RealNZ and Glacier Valley Eco Tours. All the drivers and guides were amazing and passionate about their country. I travelled from Auckland to Rotorua to Christchurch, Queenstown and Franz Josef and had a fantastic experience. I highly recommend Thrifty Tours, you ticked all my boxes and travelling alone I had the adventure of a lifetime. Thanks for everything!