Read unedited and unfiltered reviews from previous guests. Feedback is very important to us. It ensures we are meeting or exceeding our customers expectations.
Our whole three week holiday down South was planned and executed perfectly by the team. Each transport method and accommodation was top notch, very happy with our whole experience and with booking everything this way. Easy to use web portal for the planning, changes and payments. Communication throughout the planning and travelling parts was awesome. Would highly recommend their services when booking holidays in the ever beautiful New Zealand.
We really enjoyed our tour of Doubtful Sound on the overnight cruise, our time in Te Anau, and the tour of the Glowworm Caves. Our specialist Carly handled our special request, and the plans worked perfectly - great connections on the transportation, great events, great support - THANK YOU!!!
We loved the whole trip ! Highlights were Napier ( lovely driver who picked us up and gave us a tour. He was so knowledgeable , friendly and thoughtful ) and the scenic train ride. Hotels in Napier and Rotorua are particularly well situated ( loved Polynesian Spa nearby !) Thanks to Alfred for his personal touch from initial booking in UK to contact while on the tour. Certainly recommend Thrifty Tours and would use again!
Very pleased with the service. A special mention to Hannah, our Tour guide and driver, as they did a great job and knowledgeable too. Thank you Shelby for all your help arranging the finer details. Great upgrade on the TransAlpine train, lovely surprise which I really appreciated. Loved the South Island and the Remarkables. A special place which I shall return to on my next visit. Thanks
It was a wonderful trip. All of the drivers were terrific and helpful and timely. The hotels and excursions worked out well. Thank you
Did a good job of customizing the tour
Very happy with all arrangements. Your help and support were just what I needed. I loved activities and accommodations you recommended in Franz. Thank you!
Emily-Rose was an attentive travel specialist from the minute we started planning our trip until we left NZ; she always responded to our questions in a prompt manner. Alejandra and I knew we could rely on her and that gave us a peace of mind.
From beginning to end, our experience with Thrifty Tours and New Zealand Fine Touring was an absolute pleasure! Neisha Hill was so friendly, knowledgeable, courteous, prompt, flexible and creative, and I thoroughly enjoyed working with her on our itinerary. We were putting our trip together pretty late, given that it was high season, and Neisha was able to help us figure out excellent options that ended up working out beautifully. Everyone we encountered on our trip itself was an absolute delight, from the folks who picked us up from the airport and took us to our hotels (and vice versa) to each of the tour guides to all of the staff everywhere! We'd especially like to call out Bunty (I think his "real" name is Peter), who was our guide/driver from Auckland to Rotorua, and from Hobbiton back to Auckland. He was absolutely wonderful, going above and beyond for everyone on the trip, a wealth of knowledge and incredibly thoughtful. He added so much to the trip in terms of his sunny personality, humor, and helpfulness. Louie, our guide/driver from Christchurch to Queenstown, was also so interesting and solicitous of everyone's comfort and enjoyment of the trip. Our last driver/guide, who took us to Milford Sound and back from Queenstown, was incredible as well: very knowledgeable and funny, with an enthusiasm that was contagious. (I am sorry but I'm blanking on his name at the moment!) We really enjoyed all of our hotels, especially the Naumi Studio in Wellington, and all of the add-ons - especially the Maori Experience in Rotorua! The best part of a truly stellar trip was Milford Sound -- utter magic and the most beautiful place I have ever seen. If I ever have the opportunity again, I would totally book another trip with your company. Top-rank service, quality components, friendly staff, amazing places -- and incredible luck with the weather! -- added up to a journey to always remember. With enormous gratitude, Caleen Johnson (and Allen and Lewis!)
Great trip! Terrific lodging and activities.